Joomla is a most popular open source CMS platform. It is a powerful tool for creating a web presence. It is written in PHP language, and uses object-oriented programming (OOP) techniques. It stores data in a MySQL. The extensions used are RSform and Proforms.
A free and open source framework, Asterisk platform is used for building communications applications. It turns an ordinary computer into a communications server. It is used by small & large businesses, call centers, carriers and governments all around the globe and powers IP PBX systems, VoIP gateways, conference servers. The framework is used in over one million communications systems in more than 170 countries. It helps the user to enhance an existing system by bridging a gap between systems.
Integration between Joomla and Asterisk:
The integration helps to bridge a gap between systems. Asterisk works as a base for a complete business phone system. While integrating Asterisk into Joomla systems enables the user to directly start a virtual conference from their website. The Joomla and Asterisk integration help in building innovative products and solutions in the business. The integration enhances the features with a variety of online stores, and increase business with sales and marketing functionality. This plugin generates unique links for every visitor on Joomla sites. The link will help the user to access the conference room directly and start conferencing.
Features of the Integration are:
Administrate conference room from backend
Download conference session recordings
Multi Language Support
Bridging Communication barriers
Synchronization of files in conference rooms
Calls and call log filtering
Configuration of extensions
Incoming and Outgoing call popup templates
Detailed information on call logs
Manage, control list
The integration provides the user a platform with multiple tools to build an active customer base and sales. It is a simplified process of building the complex applications on a Joomla site. The integration also provides a complete customer data and access information about their calls. The system provides a real time voice and video applications. The integration benefits the system that removes complexities in terms of protocols and technologies.
The integration between Joomla and Asterisk is unique, flexible, stable and also allows the user to define the solution that fit the eCommerce business requirements. It has a reliable framework that allows the user to follow up automatically with the online customer. The Joomla and Asterisk integration provides a real time multi protocol communication applications and solutions.